[CCIL-user] Re: [Ccilvolunteers] RE: [CCIL-help] RE: Microsoft Security Patch (fwd)

[Jason Wood]

John and all,

One aspect of my current job is maintaining servers for a larger number  
of hosting clients.  Security issues like this one are a huge pain.   
Not only because of the increase in bandwidth the Gibe.C virus can be  
as large as 2MB per email, but also the increase in support calls and  
emails we receive.

We now are slowly getting in the habit of writing rules in our mail  
server (sendmail/procmail) to block messages with viruses.  It takes  
some extra work, but it saves us quite a bit in support costs.   
Eventually when we have the process down to a science (hopefully by the  
end of the year), I might be able help CCIL get a similar process set  
up.  In the short term our choices are to either send out security  
notices to our users  or suggest that people using Windows operating  
systems maintain an updated anti-virus program.

Jason

On Tuesday, September 23, 2003, at 06:18  PM, CCIL Helpdesk wrote:

> Emil:
>
> I am not aware of any policy that CCIL uses to inform members of
> potential threats. I am copying the CCIL Volunteers and CCIL Users
> groups to see if anyone might be aware of any such policy that is
> currently in place.
>
> I would also like to know if anyone reading this knows anything about
> whether CCIL has any automated virus detection procedures in place.
>
>
> John
> CCIL Helpdesk
> help@ccil.org
>
>
> -----Original Message-----
> From: ccil-help-bounces+jrh65=ccil.org@lists.ccil.org
> [mailto:ccil-help-bounces+jrh65=ccil.org@lists.ccil.org] On Behalf Of
> Emil J. Volcheck
> Sent: Tuesday, September 23, 2003 5:43 PM
> To: CCIL Helpdesk
> Subject: [CCIL-help] RE: Microsoft Security Patch (fwd)
>
>
> +- 
> +--------------------------------------------------------------------+
> -+
> +-+ You've asked a question of CCIL's Help Desk, Questions go to a  
> group
>
> +-+ of people who volunteer for CCIL. Please be sure to reply to
> +-+ help@ccil.org if you have additional questions or comments, it will
> +-+ insure a faster response and resolution of your issues.
> +- 
> +--------------------------------------------------------------------+
> -+John - I appreciate your response.  However, I am still very unclear
> as to
> what procedure CCIL has in place for folks to warn it of such viruses  
> or
> worms.  So that, in turn, CCIL can warn its user community to watch out
> for and deal with such a message.
>
> I know that quite a few users will NOT be aware of Microsoft's policy  
> to
> never send attachments.  So, in the event, like this one, that such
> appears, CCIL should be warning its users.
>
> Other ISPs that I subscribe to do put out warnings or reminders, but
> CCIL seems to be a bit shy on such.
>
> Emil ...
>
>
>
>
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>
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